Shipping policy

Shipping Policy

Where we ship
We ship to all 50 U.S. states, Puerto Rico and Canada.

Cost
Shipping is free on every U.S. order, including Alaska, Hawaii and Puerto Rico. Orders to Canada ship for a flat $10.

Delivery time
Orders ship via FedEx and typically arrive in 2–6 business days, depending on your location. You’ll get a tracking link by email once your order ships.

International
We don’t ship outside the U.S. and Canada yet. Want NAYLA where you are? Email tlc@shopnayla.com and we’ll let you know when we expand.

Exchanges and returns
Exchanges are free within 15 days of delivery, and we send a prepaid label. See our Refund Policy for full details.

Questions?
Email tlc@shopnayla.com and a real person will get back to you.